Tips Of Managing A Sales Team
Being a leader of a sales team means that you have to adopt different leadership style to effectively manage your team. A the leader is obligated to take the necessary measures to make sure that the team has achieved its goals.
Ensure that you have a good rapport with your team so that they can easily approach you in case of need. Sometimes, you will need to hold yourself and your team members accountable for your actions and statement.
If you are new to being a manager, you will often make mistakes. Accept that you are not always right and admit that to your team members. Avoid behaving like you have solutions to all problems, some members of the team will try to come up with problems so that they can see you solve them. As manager you can easily create a bond of mutual respect with your team if you create transparency between you and your team.
Giving regular instructions to the team members is one mistake that managers of a sales team do especially if one was a sales person. Your aim of giving them directions would be to let them have the solution that you think is best in the situation you are in. However, when you giving instructions to your sales team every time there is a problem, you will kill their willingness and ability to come up with solutions to problems. Rather, creating a sales team, you will be cloning yourself.
Cloning yourself might sound a good idea because -after all, you have succeeded- but to some extent, this might be a trap. You should have a team that has different solutions to the same problem. In effective management, there are many different styles. Each of these styles has a have a place and time to use them.
When there is a problem in your sales work, consultative approach is one of the approaches that you can use . Let the sales team members give their ideas on what you should do. Do will not be the one to give those directions on what to do. See what their views about a situation, customer or account are. Know how your team want to go about the problems they are facing and how they want you to help them.
Initially, your team members may be surprised by the way you are handling your management, and at first, they might not know how to act. In most cases, the team member will at first fail to respond to your way of management if your predecessor was only giving directions. However, keep motivating them to be free to come up with possible solutions to problems they could be going through. With time, you will not only see how they think and operate but also you will have helped them to develop problem-solving skills and this make them appreciate your work.