Day: August 23, 2017

How to Respond to Security Breach Incidences

60454577 – incident coordinator pressing incident response on an interactive touch screen. computer security concept. man in blue suit is highlighting an open lock among forensic tool icons signifying a breach.

In any discussion involving incidence response, we need to pay close attention to the plan and tools used in incidence detection, containment, response, and triage. This article explains the importance of the right tools and IR program. Only in this way can you make the right decision at each phase of incidence response.

Three A’s of Incidence Response

To defend your company’s network against intrusion and other attacks, you need the right Ammunition, identify the appropriate Attribution methodology, and increase Awareness. Only by applying the 3 A’s, can you reduce the volume and impacts of cyber attacks on your company. Need to learn more regarding incidence response tools (IRTs)? Then, read on…

Ammunition. Unfortunately, incidence attacks responders spend a lot of their time downloading and customizing response tools both open source as well as closed source. Why? Cyber geeks love coding. As such, several incidence responses approaches exist which will help you understand when to use each tool and why.

Attribution. Not only does understanding the attacker’s mindset helps in correctly attributing and attack’s origin, but also learn the technique(s) employed. This is especially important where real time IRTs are deployed. The following URL provides numerous free and open source IRTs available for automating incidence response strategies.

Awareness. The effectiveness of any incidence response tool is determined by user intelligence, education, and knowledge. When it comes to incidence response, you cannot automate intuition. Typically, the success of any intervention strategy is determined by your or an employee’s intuition. For that reason, evaluate any incidences as ways of learning and improving your organization’s overall security.

Incidence Response Process

All incidence response processes are business processes involving the collaboration and cooperation of an entire organization. As such, it encompasses both internal and external sections in threat identification and remediation inclusive of human resources, public relations, C-suite, IT, and security teams. Given that, you need to evaluate an event from every angle and involve every audience.

Developing an IR Plan

Use these three tips to you create an incidence response (IR) plan.

Tip # 1: Define Security Incidences and Related Scenarios

All IT security breaches require swift identification and a capable IR plan. As you consider the implication of the incident, you need to visualize the possible impact of real or imaginary scenarios. Use this incident handling website to get you started: https://www.pagerduty.com/why-pagerduty/developers/.

Tip # 2: Create and Communicate Your IR Plan

Once your IR plan is developed, reviewed, and approved, inform every one of his or her role in the IR program. Anyone with the right visibility can help detect any security incidents. Although your IT team is at the forefront of an incidence response strategy, any user can potentially identify a threat.

Tip # 3: Be Proactive

A validated security breach can lead to considerable loss of finances or … Read More

Automated Dispatch Systems Provide Enhanced Service Scheduling

New innovation that has given rise to next-generation dispatch and route management systems has creating nothing short of a revolution within the deliver and field services industries. Being able to design more efficient routes or manage fleet vehicles, crews and other assets with greater ease may be of benefit to everything from fuel costs to customer satisfaction levels. Investing in the right dispatch systems and solutions can offer advantages that businesses can no longer afford to discount.

Reduced Overhead and Operational Costs

Operational costs associated with field operations and services are often significant, especially for businesses that have a large vehicle fleet or operations that have only limited funds at their disposal. Computer-aided dispatch and route design may help to reduce waste and overage that could be costing businesses more than they know. Working to minimize the cost of vehicle operations can allow businesses to make better use of their available resources and ensure greater profitability. Relying on an outdated dispatch process or route management system may prove to be a serious liability.

Maximizing Efficiency

Ensuring that delivery crews and field personnel are being utilized as efficiently as possible can be quite difficult for those who are attempting to make due with a conventional organizational process. Digital automation and software-based systems can provide a more complete understanding of everything that happens in the field. From adapting to changing needs to analyzing past trends and events in order to determine the most efficient operational process, more sophisticated ways to manage field assets can become quite an asset. For businesses who prize efficiency and organizations that may already be struggling to manage their fleet vehicles and crews, an updated dispatch system can make all the difference.

Investing in the Best Resources

When it comes finding and selecting the right computer-aided dispatch – so many choices. So little time is a common concern. Finding and selecting software, applications and resources that may be better suited to the operational process of a business may prove to be very important. Investing in scalable systems and resources which may be more easily adapted in the days ahead can provide businesses with a resource that will be better suited to both existing circumstances and any future needs which may crop up over time.

Adapting to Changing Circumstances

Delivery services, couriers and field service providers are often expected to adapt to circumstances and situations which may be subject to sudden change. Being unable to make changes to route areas, scheduling or other concerns may have quite the negative impact on customer service and satisfaction levels. For businesses that have nothing to offer their customers other than service, greater flexibility can often be of tremendous benefit. Ensuring that service crews and delivery orders may be scheduled with greater ease and accuracy may go a long way towards ensuring customers and clients are more likely to be satisfied. Automated dispatch and field asset management solutions may be able to benefit almost all aspects of the scheduling process.

 … Read More